Frequently asked questions
Do I need a credit card to start? +
Yes, Stripe takes a card to process the trial's one-time payment. It's a single charge — not a subscription — so nothing renews or charges again automatically after the 7 days.
What happens when my trial ends? +
Your access pauses after 7 days. You won't be charged again automatically — pick Growth or Pro whenever you're ready to continue, and your competitor list and scan history carry over, so nothing is lost.
How does the AI competitor discovery work? +
You enter your URL or product name and our AI analyses your product category, pricing model, and audience to surface direct and indirect competitors — ranked by threat level with full intel profiles.
How often does RivalScopeX scan my competitors? +
Trial: up to 1 scan/day, 2 scans/day account-wide. Growth: up to hourly per competitor, 4 scans/day account-wide. Pro: up to every 15 minutes per competitor, 8 scans/day account-wide. Scans are shared across all the competitors you track, so on Growth/Pro you get the most out of it by focusing on your highest-priority competitors rather than scanning everything constantly. You'll be alerted within minutes of a significant change being detected.
Can I cancel anytime? +
Yes, cancel anytime with no penalty. You retain access until the end of your billing period. Your data is exportable at any time.
Can I get more scans without upgrading? +
Not yet — one-time credit top-ups are coming soon but aren't available today. Right now the only way to raise your daily scan/discovery limit is to upgrade to Growth or Pro.
What counts as a "competitor"? +
Any company URL you want to monitor. You can track any publicly accessible website — pricing pages, product pages, blog posts, job boards, and review platforms.
Do you offer team plans? +
Pro includes 5 seats. For larger teams or enterprise SSO requirements, contact us at team@rivalscopex.com for a custom quote.